Refund policy

By using this service, the customer agrees to our Privacy Policy and Terms*

Refunds and Cancellations:

 Elita Store reserves the right to refuse any exchange request. Orders damaged due to shipping will be considered on an individual case.

*For orders within the United Arab Emirates, there is no final option to Cancel or Refund the order.*

*⁠For orders outside the United Arab Emirates, there is no final option to Refund or Exchange the order.*

Exchange:

We can exchange only if there is a mistake in the product. But exchanges are not available.

 Important Notice: The clothes are ready made and ,The only available communication channel for customer service regarding inquiries and exchanges is through WhatsApp at the following number: +971523281208.
From Saturday to Thursday, from 10 AM to 5 PM.